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"Virtual Assistants - A Study on the Usability and User Perception of ..."

Valerie Claessen, Adrian Schmidt, Tamara Heck (2017)

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DOI: 10.18452/1445

access: open

type: Conference or Workshop Paper

metadata version: 2019-07-25

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  - conf/isiwi/ClaessenSH17
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Valerie Claessen, Adrian Schmidt, Tamara Heck:
Virtual Assistants - A Study on the Usability and User Perception of Customer Service Systems for E-Commerce. ISI 2017: 116-130

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