"Managing customer information and knowledge with social media in ..."

Hannu Kärkkäinen, Jari Juhani Jussila, Johanna Janhonen (2011)

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DOI: 10.1145/2024288.2024309

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Hannu Kärkkäinen, Jari Juhani Jussila, Johanna Janhonen:
Managing customer information and knowledge with social media in business-to-business companies. I-KNOW 2011: 17

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