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"Contribution to the Development of a Conceptual Model of Service and ..."
Wael Touzi, Thècle Alix, Bruno Vallespir (2012)
- Wael Touzi, Thècle Alix, Bruno Vallespir:
Contribution to the Development of a Conceptual Model of Service and Service Delivery. APMS (2) 2012: 369-376
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