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"Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic ..."
Greta Tjaden et al. (2023)
- Greta Tjaden, Annika Baier, Maureen Strache, Cornelia Regelmann, Anne Meyer:
Maximizing Customer Satisfaction in Sheet Metal Processing: A Strategic Application of the Customer Health Score. APMS (2) 2023: 136-150
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