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"Enhancing Service Quality: A Total Quality Management Approach in a South ..."

Aldrin Sfiso Mncube et al. (2023)

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DOI: 10.1109/IEEM58616.2023.10406330

access: closed

type: Conference or Workshop Paper

metadata version: 2024-04-29

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Aldrin Sfiso Mncube, Nita Sukdeo, Sambil Charles Mukwakungu, Charles Mbohwa:
Enhancing Service Quality: A Total Quality Management Approach in a South African Company. IEEM 2023: 1768-1772

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