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"Cognitive System to Achieve Human-Level Accuracy in Automated Assignment ..."
Atri Mandal et al. (2018)
- Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray
, Giriprasad Sridhara:
Cognitive System to Achieve Human-Level Accuracy in Automated Assignment of Helpdesk Email Tickets. ICSOC 2018: 332-341
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