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"Serviceology for Services, Selected papers of the 1st International ..."
Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka (2014)
- Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka:
Serviceology for Services, Selected papers of the 1st International Conference of Serviceology, ICServ 2013, Tokyo, Japan, 16-18 October 2013. Springer 2014, ISBN 978-4-431-54815-7 [contents]
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