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"Benefits Analysis of Live Customer Support Chat in E-commerce Websites: ..."

Ahmed Elmorshidy (2011)

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DOI: 10.1109/ICMLA.2011.167

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  - https://dblp.org/rec/conf/icmla/Elmorshidy11
Ahmed Elmorshidy:
Benefits Analysis of Live Customer Support Chat in E-commerce Websites: Dimensions of a New Success Model for Live Customer Support Chat. ICMLA (2) 2011: 325-329

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