"Enhancing Service Chatbot Effectiveness: The Effect of Dyadic ..."

Ran Tan, Yang Li, Qian Huang (2021)

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type: Conference or Workshop Paper

metadata version: 2023-03-07

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Ran Tan, Yang Li, Qian Huang:
Enhancing Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Consumer Unplanned Purchase. ICIS 2021

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