"Routinizing change: Does business process management technology have ..."

Brian T. Pentland, Harminder Singh, Elaine K. Yakura (2012)

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type: Conference or Workshop Paper

metadata version: 2013-01-29

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Brian T. Pentland, Harminder Singh, Elaine K. Yakura:
Routinizing change: Does business process management technology have unintended firm-level consequences? ICIS 2012

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