"Of Governance and the BPO Paradox: The Impact of Information Capabilities ..."

Deepa Mani, Anitesh Barua, Andrew B. Whinston (2005)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2011-12-23

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Deepa Mani, Anitesh Barua, Andrew B. Whinston:
Of Governance and the BPO Paradox: The Impact of Information Capabilities on Service Satisfaction. ICIS 2005

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