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"Emotions in Online Shopping: Fulfilling Customer's Needs through Providing ..."
Renee H. M. Lam, Kai H. Lim (2004)
- Renee H. M. Lam, Kai H. Lim:
Emotions in Online Shopping: Fulfilling Customer's Needs through Providing Emotional Features and Customizing Website Features. ICIS 2004: 877-888
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