"Responding to Reviews Expressing Different Emotional Arousal Levels: The ..."

Yinli Huang, Jinghua Huang, Khim Yong Goh (2020)

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type: Conference or Workshop Paper

metadata version: 2022-11-29

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Yinli Huang, Jinghua Huang, Khim Yong Goh:
Responding to Reviews Expressing Different Emotional Arousal Levels: The Effect of Managerial Response on Multi-Dimensional Ratings. ICIS 2020

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