"Towards a Framework for Measuring Knowledge Management Service Productivity."

Michael Hertlein, Stefan Smolnik, Harald F. O. von Kortzfleisch (2011)

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type: Conference or Workshop Paper

metadata version: 2012-01-16

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Michael Hertlein, Stefan Smolnik, Harald F. O. von Kortzfleisch:
Towards a Framework for Measuring Knowledge Management Service Productivity. ICIS 2011

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