"Allocating Shared Resources Optimally for Call Center Operations and ..."

Abhijeet Ghoshal, Alok Gupta, Mani R. Subramani (2012)

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type: Conference or Workshop Paper

metadata version: 2021-09-29

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Abhijeet Ghoshal, Alok Gupta, Mani R. Subramani:
Allocating Shared Resources Optimally for Call Center Operations and Knowledge Management Activities. ICIS 2012

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