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"Business-IT Alignment in PSS Value Networks - Linking Customer Knowledge ..."
Samaneh Bagheri, Rob J. Kusters, Jos J. M. Trienekens (2015)
- Samaneh Bagheri, Rob J. Kusters
, Jos J. M. Trienekens:
Business-IT Alignment in PSS Value Networks - Linking Customer Knowledge Management to Social Customer Relationship Management. ICEIS (3) 2015: 249-257
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