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"Knowledge Model to Manage Customer Satisfaction Based on Claims."

Hernan E. Villanueva A., Alireza Faed, Miguel A. Truffa M. (2017)

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DOI: 10.1109/ICEBE.2017.38

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  dblp key:
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  persistent URL:
  - https://dblp.org/rec/conf/icebe/AFM17
Hernan E. Villanueva A., Alireza Faed, Miguel A. Truffa M.:
Knowledge Model to Manage Customer Satisfaction Based on Claims. ICEBE 2017: 195-200

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