"The role of knowledge management technologies in service business processes."

Bernd Stieger, Markus Aleksy (2009)

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DOI: 10.1109/ICDIM.2009.5356783

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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Bernd Stieger, Markus Aleksy:
The role of knowledge management technologies in service business processes. ICDIM 2009: 166-171

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