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"A novel approach to study the relationship between Customer Satisfaction ..."

Honghe Wang, Xingming Li (2013)

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DOI: 10.1109/ICCT.2013.6820400

access: closed

type: Conference or Workshop Paper

metadata version: 2018-06-13

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Honghe Wang, Xingming Li:
A novel approach to study the relationship between Customer Satisfaction and service performances. ICCT 2013: 355-359

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