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"Negative emotions detection as an indicator of dialogs quality in call ..."

Christophe Vaudable, Laurence Devillers (2012)

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DOI: 10.1109/ICASSP.2012.6289070

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-19

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Christophe Vaudable, Laurence Devillers:
Negative emotions detection as an indicator of dialogs quality in call centers. ICASSP 2012: 5109-5112

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