"Identifying Services from a Service Provider and Customer Perspectives."

Carlos Mendes, João Ferreira, Miguel Mira da Silva (2011)

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DOI: 10.1007/978-3-642-37186-8_20

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-02

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Carlos Mendes, João Ferreira, Miguel Mira da Silva:
Identifying Services from a Service Provider and Customer Perspectives. IC3K 2011: 307-322

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