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"Automation of Service Desk: Knowledge Management Perspective."

Michal Dostál, Jan Skrbek (2021)

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DOI: 10.5220/0010693100003064

access: closed

type: Conference or Workshop Paper

metadata version: 2021-11-19

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  dblp key:
  - conf/ic3k/DostalS21
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  - https://dblp.org/rec/conf/ic3k/DostalS21
Michal Dostál, Jan Skrbek:
Automation of Service Desk: Knowledge Management Perspective. KMIS 2021: 204-210

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