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"A Quality Management-Based Approach to Evaluate Public Services: A Case ..."

Glauco Vitor Pedrosa, Vitor Gomes Menezes, Rejane Figueiredo (2020)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-04

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  - electronic edition via handle.net (open access)
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  dblp key:
  - conf/hicss/PedrosaMF20
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  persistent URL:
  - https://dblp.org/rec/conf/hicss/PedrosaMF20
Glauco Vitor Pedrosa, Vitor Gomes Menezes, Rejane Figueiredo:
A Quality Management-Based Approach to Evaluate Public Services: A Case Study in Brazil. HICSS 2020: 1-10

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