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"Comparing the Effects of Usability on Customer Conversion and Retention at ..."

Huei Huang Kuan, Gee-Woo Bock, Vichita Vathanophas (2005)

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DOI: 10.1109/HICSS.2005.155

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  dblp key:
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  - https://dblp.org/rec/conf/hicss/KuanBV05
Huei Huang Kuan, Gee-Woo Bock, Vichita Vathanophas:
Comparing the Effects of Usability on Customer Conversion and Retention at E-Commerce Websites. HICSS 2005

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