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"Consumer e-Satisfaction and Site Stickiness: An Empirical Investigation in ..."
Elena Karahanna et al. (2009)
- Elena Karahanna, Greta L. Polites, Larry Seligman, Clay K. Williams:
Consumer e-Satisfaction and Site Stickiness: An Empirical Investigation in the Context of Online Hotel Reservations. HICSS 2009: 1-10
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