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"Open Voice or Private Message? The Hidden Tug-of-War on Social Media ..."

Shu He, Shun-Yang Lee, Huaxia Rui (2019)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-04

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  - electronic edition via handle.net (open access)
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  dblp key:
  - conf/hicss/HeLR19
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  persistent URL:
  - https://dblp.org/rec/conf/hicss/HeLR19
Shu He, Shun-Yang Lee, Huaxia Rui:
Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service. HICSS 2019: 1-10

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