"Anthropomorphism of AI-based Intelligent Customer Service, and Its ..."

Yu-Ting Chang-Chien et al. (2022)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-11

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Yu-Ting Chang-Chien, Jacob Chun Cheng, Shih-Chieh Hsu, Yi Wen Yeh:
Anthropomorphism of AI-based Intelligent Customer Service, and Its Affective and Behavioral Consequences. HICSS 2022: 1-10

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