"Call Centres in the Domain of Telecommunications: Ergonomic Issues for ..."

Alessandra Re, Enrica Fubini (2007)

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DOI: 10.1007/978-3-540-73333-1_16

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Alessandra Re, Enrica Fubini:
Call Centres in the Domain of Telecommunications: Ergonomic Issues for Well-Being Improvement. HCI (17) 2007: 125-134

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