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"Extending the Concept of User Satisfaction from Customer Experience."
Andrés F. Aguirre et al. (2019)
- Andrés F. Aguirre, Ángela Villareal-Freire, Jaime Díaz, Rosa Gil, César A. Collazos:
Extending the Concept of User Satisfaction from Customer Experience. HCI (18) 2019: 397-407
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