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"Erweiterung des Incident Managements nach ITIL um ökologische ..."
Markus Reiter, Peter Fettke, Peter Loos (2013)
- Markus Reiter, Peter Fettke, Peter Loos:
Erweiterung des Incident Managements nach ITIL um ökologische Zielsetzungen. GI-Jahrestagung 2013: 1231-1245
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