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"The tools and methods of capturing knowledge from customers: empirical ..."
Dmitry Kudryavtsev, Nikita Plyasunov, Liudmila Kokoulina (2017)
- Dmitry Kudryavtsev, Nikita Plyasunov, Liudmila Kokoulina:
The tools and methods of capturing knowledge from customers: empirical investigation. FedCSIS 2017: 1099-1107
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