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"Conversational Document Prediction to Assist Customer Care Agents."
Jatin Ganhotra et al. (2020)
- Jatin Ganhotra, Haggai Roitman, Doron Cohen, Nathaniel Mills, R. Chulaka Gunasekara, Yosi Mass, Sachindra Joshi, Luis A. Lastras, David Konopnicki:
Conversational Document Prediction to Assist Customer Care Agents. EMNLP (1) 2020: 349-356
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