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"Intelligent Measuring and Improving Model for Customer Satisfaction Level ..."

Tae Hyun Kim, Kwang Hyuk Im, Sang-Chan Park (2005)

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DOI: 10.1007/11545156_4

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-22

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Tae Hyun Kim, Kwang Hyuk Im, Sang-Chan Park:
Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government. EGOV 2005: 38-48

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