Stop the war!

Остановите войну!

for scientists:

default search action

combined dblp search
author search
venue search
publication search

ask others

"Training Customer Complaint Management in a Virtual Role-Playing Game: A ..."

Julia Othlinghaus-Wulhorst, Anne Mainz, Heinz Ulrich Hoppe (2019)

> Home

Details and statistics

DOI: 10.1007/978-3-030-29736-7_33

access: closed

type: Conference or Workshop Paper

metadata version: 2019-09-23

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/ectel/Othlinghaus-Wulhorst19
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/ectel/Othlinghaus-Wulhorst19
Julia Othlinghaus-Wulhorst, Anne Mainz, Heinz Ulrich Hoppe:
Training Customer Complaint Management in a Virtual Role-Playing Game: A User Study. EC-TEL 2019: 436-449

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.