"The dual Role of penalty: Service Level Agreement Design and its effects ..."

Dennis D. Fehrenbacher (2016)

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type: Conference or Workshop Paper

metadata version: 2016-11-12

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Dennis D. Fehrenbacher:
The dual Role of penalty: Service Level Agreement Design and its effects on intra-Firm Knowledge Sharing and Commitment of Service Providers. ECIS 2016: Research Paper 154

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