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"Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: ..."
Philipp Reinhard et al. (2024)
- Philipp Reinhard
, Nicolas Neis
, Lisa Kolb
, Dennis Wischer
, Mahei Manhai Li
, Axel Winkelmann
, Frank Teuteberg
, Ulrike Lechner
, Jan Marco Leimeister
:
Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction. DESRIST 2024: 384-397
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