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"ITSM ProcessGuide - A Process Guidance System for IT Service Management."

Stefan Morana, Timo Gerards, Alexander Mädche (2015)

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DOI: 10.1007/978-3-319-18714-3_32

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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  dblp key:
  - conf/desrist/MoranaGM15
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  - https://dblp.org/rec/conf/desrist/MoranaGM15
Stefan Morana, Timo Gerards, Alexander Mädche:
ITSM ProcessGuide - A Process Guidance System for IT Service Management. DESRIST 2015: 406-410

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