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"Tracking Satisfaction States for Customer Satisfaction Prediction in ..."

Yang Sun et al. (2022)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-02-15

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  - electronic edition @ aclanthology.org (open access)
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  dblp key:
  - conf/coling/SunWSY0F22
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  persistent URL:
  - https://dblp.org/rec/conf/coling/SunWSY0F22
Yang Sun, Liangqing Wu, Shuangyong Song, Xiaoguang Yu, Xiaodong He, Guohong Fu:
Tracking Satisfaction States for Customer Satisfaction Prediction in E-commerce Service Chatbots. COLING 2022: 616-625

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