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"Modeling customer experience in insurance: engagement, context and ..."

Gilles Beaudon, Eddie Soulier (2018)

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DOI: 10.1109/CODIT.2018.8394854

access: closed

type: Conference or Workshop Paper

metadata version: 2018-06-28

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Gilles Beaudon, Eddie Soulier:
Modeling customer experience in insurance: engagement, context and information system trajectory. CoDIT 2018: 700-706

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