why and how.">why and how., dblp, computer science, bibliography, knowledge graph, author, editor, publication, conference, journal, book, thesis, database, collection, open data, bibtex">

"Extracting "broken expectations" from call center records: why and ..."

Aylin Koca, Aarnout Brombacher (2008)

Details and statistics

DOI: 10.1145/1358628.1358795

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06