BibTeX record conf/caise/AhmadMSM18

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@inproceedings{DBLP:conf/caise/AhmadMSM18,
  author    = {Sanam Ahmad and
               Syed Irtaza Muzaffar and
               Khurram Shahzad and
               Muhammad Kamran Malik},
  title     = {Using {BPM} Frameworks for Identifying Customer Feedback About Process
               Performance},
  booktitle = {CAiSE Workshops},
  series    = {Lecture Notes in Business Information Processing},
  volume    = {316},
  pages     = {55--69},
  publisher = {Springer},
  year      = {2018}
}
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