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"Towards Intelligent Process Support for Customer Service Desks: Extracting ..."

Jana Koehler et al. (2017)

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DOI: 10.1007/978-3-319-74030-0_3

access: closed

type: Conference or Workshop Paper

metadata version: 2018-01-24

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  - conf/bpm/KoehlerFHLWIB17
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  - https://dblp.org/rec/conf/bpm/KoehlerFHLWIB17
Jana Koehler, Etienne Fux, Florian A. Herzog, Dario Lötscher, Kai Waelti, Roland Imoberdorf, Dirk Budke:
Towards Intelligent Process Support for Customer Service Desks: Extracting Problem Descriptions from Noisy and Multi-lingual Texts. Business Process Management Workshops 2017: 36-52

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