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"Analyzing Comments in Ticket Resolution to Capture Underlying Process ..."
Monika Gupta et al. (2020)
- Monika Gupta, Prerna Agarwal, Tarun Tater, Sampath Dechu, Alexander Serebrenik:
Analyzing Comments in Ticket Resolution to Capture Underlying Process Interactions. Business Process Management Workshops 2020: 219-231
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