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"Implementing ITIL-Based CMDB in the Organizations to Minimize or Remove ..."
Mohammad Sharifi, Masarat Ayat, Shamsul Sahibuddin (2008)
- Mohammad Sharifi
, Masarat Ayat, Shamsul Sahibuddin:
Implementing ITIL-Based CMDB in the Organizations to Minimize or Remove Service Quality Gaps. Asia International Conference on Modelling and Simulation 2008: 734-737
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