"Does CRM System Really Matter?: An Exploratory Study of CRM System in the ..."

Juliana Sutanto, Sameer Agarwal, Krishnamurthy S. Raman (2004)

> Home

Details and statistics

DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-01-07

- view
  - electronic edition @ aisnet.org
- export record
  dblp key:
  - conf/amcis/SutantoAR04
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/amcis/SutantoAR04
Juliana Sutanto, Sameer Agarwal, Krishnamurthy S. Raman:
Does CRM System Really Matter?: An Exploratory Study of CRM System in the Hotel Industry in Singapore. AMCIS 2004: 482

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.