"An Examination of the Effects of Information and Communication Technology ..."

Jashen Chen, Russell K. H. Ching (2004)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-01-08

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  - conf/amcis/ChenC04
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  - https://dblp.org/rec/conf/amcis/ChenC04
Jashen Chen, Russell K. H. Ching:
An Examination of the Effects of Information and Communication Technology on Customer Relationship Management and Customer Lock-In. AMCIS 2004: 491

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