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"A Mixed Methods Analysis of the Adoption and Diffusion of Chatbot ..."
Davinia Rodríguez Cardona et al. (2019)
- Davinia Rodríguez Cardona, Oliver Werth, Svenja Schönborn, Michael H. Breitner:
A Mixed Methods Analysis of the Adoption and Diffusion of Chatbot Technology in the German Insurance Sector. AMCIS 2019
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