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"The Human-Side of Service Engineering: Advancing Technology's Impact on ..."

Wojciech Cellary et al. (2021)

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DOI: 10.1007/978-3-030-80840-2_1

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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  - conf/ahfe/CellaryFKLS21
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Wojciech Cellary, Louis E. Freund, Stephen K. Kwan, Christine Leitner, Jim Spohrer:
The Human-Side of Service Engineering: Advancing Technology's Impact on Service Innovation. AHFE (8) 2021: 3-17

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