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"Business Process Redesign in Information Technology Incident Management: A ..."

Wasana Bandara, Jamie Cornes, Michael Rosemann (2005)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-05-22

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  - electronic edition @ aisnet.org (open access)
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  dblp key:
  - conf/acis/BandaraCR05
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  - https://dblp.org/rec/conf/acis/BandaraCR05
Wasana Bandara, Jamie Cornes, Michael Rosemann:
Business Process Redesign in Information Technology Incident Management: A Teaching case. ACIS 2005

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