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BibTeX record journals/tois/KatzensteinL00
@article{DBLP:journals/tois/KatzensteinL00, author = {Gary Katzenstein and F. Javier Lerch}, title = {Beneath the surface of organizational processes: a social representation framework for business process redesign}, journal = {{ACM} Trans. Inf. Syst.}, volume = {18}, number = {4}, pages = {383--422}, year = {2000}, url = {https://doi.org/10.1145/358108.358111}, doi = {10.1145/358108.358111}, timestamp = {Tue, 06 Nov 2018 12:51:56 +0100}, biburl = {https://dblp.org/rec/journals/tois/KatzensteinL00.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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